Reports & reviews

Quality Accounts

Our Quality Accounts review our yearly performance. Each year, we prepare “accounts” to report on the quality aspects of the services and care delivered by the hospice in compliance with the Health Act 2009, with an aim to improve and maintain standards of care.

You can download the PDF version of our annual reports by clicking on the links below:

Read our Quality Accounts 2019-2020
Read our Quality Accounts 2018-2019
Read our Quality Accounts 2017-2018
Read our Quality Accounts 2016-2017
Read our Quality Account 2015-2016
Read our Quality Account 2014-2015
Request an older version of our Quality Accounts

Annual Financial Reports

Our annual financial reports review our yearly performance. They contain information about the work we’ve done throughout the year, and provide a summary of our performance against selected measures for the year.

You can download the PDF version of our latest financial reports here:

Care Quality Commission (CQC)

The Care Quality Commission (CQC) ensures care services in England provide people with safe, effective, compassionate and high-quality care. Where necessary, it also encourages these services to make improvements to their provision. The CQC does this by inspecting services and publishing the results on its website. Weston Hospicecare’s CQC page contains details of our previous inspections.

You can download the PDF version of our Care Quality Commission reports by clicking on the link below:

Read the findings of an unannounced visit by the CQC on 14 December 2016.

Read the findings of an unannounced visit by the CQC on 7 February 2014.

Information Governance Policy

The most recent version of this policy, approved on 20 February 2020, can be viewed here.

Whether you have been personally touched by the work we do or just want to support a great cause, there are lots of ways you can help!

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Donation

Click here to support our A MINUTE A MONTH campaign.

Thank you so much for supporting your hospice!

All donations, big or small, are vital and provide compassionate end of life care to local people.

Making a donation is easy and secure, just fill in the form below.

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There will always be a need to provide end of life care in our community, so we hope you will continue to support us in the future. Weston Hospicecare values your privacy. We will always keep your details safe and secure and will not sell or swap your details with anyone. If you'd like to hear more from us, you can opt-in to receive as many of the following options as you like. * Post Email Telephone Text message Do not contact

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Reclaim Gift Aid

Add 25% more to your donation at no cost to you. A Gift Aid declaration allows Weston Hospicecare to claim tax back on eligible donations. It means that for every £1 you donate to Weston Hospicecare we can claim back 25p from the government.

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Yes, I would like to claim Gift Aid

By ticking the "Yes" box, I agree I would like Weston Hospicecare to reclaim the tax on all qualifying donations I have made, as well as any future donations, until I notify them otherwise. I understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year I may be asked to pay any difference. I understand that Weston Hospicecare will reclaim 25p of tax on every £1 that I give.

What is Gift Aid?

Gift Aid does not cost you a penny more, but can add an additional 25p to every £1 you donate. When Weston Hospicecare receives a donation from a UK taxpayer, we're entitled to claim an amount of tax (calculated at the basic rate of income tax in that year) paid on that donation. Once you have given your permission for us to do this on your behalf, there is no need for you to do anything else.

All that is required is that you must be a taxpayer and that would have paid or will pay sufficient Income and/or Capital Gains Tax to cover all the Gift Aid claimed on all your donations in that tax year. Please note that it is your responsibility to pay any difference.

The amount of tax we claim will be 25% of the total value of your donations in that tax year. Furthermore, if you are a higher taxpayer, you are also entitled to claim the difference between the basic rate which we will claim and the amount of tax you have actually paid. For further details on how you can do this, please contact your tax office. If your tax situation changes and your gifts will no longer be eligible for the Gift Aid scheme please contact us and we will amend your record accordingly.

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Terms

We would like to send you updates via email to keep you informed about all things Weston Hospicecare. But, you’re in control. You can change how you prefer to be contacted at anytime by emailing supporter.care@westonhospicecare.org.uk, by calling 01934 423900 or by writing to us at Jackson-Barstow House, Thornbury Road, Uphill, BS23 4YQ. We promise we take the security of your data seriously. Your information is safe and secure with us. We’ll only use your data to understand you better and make sure you receive information that matches your needs and preferences.

Acceptance of any contribution, gift or grant is at the discretion of the Weston Hospicecare. The Weston Hospicecare will not accept any gift unless it can be used or expended consistently with the purpose and mission of the Weston Hospicecare.

No irrevocable gift, whether outright or life-income in character, will be accepted if under any reasonable set of circumstances the gift would jeopardize the donor’s financial security.

The Weston Hospicecare will refrain from providing advice about the tax or other treatment of gifts and will encourage donors to seek guidance from their own professional advisers to assist them in the process of making their donation.

The Weston Hospicecare will accept donations of cash or publicly traded securities. Gifts of in-kind services will be accepted at the discretion of the Weston Hospicecare.

Certain other gifts, real property, personal property, in-kind gifts, non-liquid securities, and contributions whose sources are not transparent or whose use is restricted in some manner, must be reviewed prior to acceptance due to the special obligations raised or liabilities they may pose for Weston Hospicecare.

The Weston Hospicecare will provide acknowledgments to donors meeting tax requirements for property received by the charity as a gift. However, except for gifts of cash and publicly traded securities, no value shall be ascribed to any receipt or other form of substantiation of a gift received by Weston Hospicecare.

The Weston Hospicecare will respect the intent of the donor relating to gifts for restricted purposes and those relating to the desire to remain anonymous. With respect to anonymous gifts, the Weston Hospicecare will restrict information about the donor to only those staff members with a need to know.

The Weston Hospicecare will not compensate, whether through commissions, finders' fees, or other means, any third party for directing a gift or a donor to the Weston Hospicecare.

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Reports & reviews

Quality Accounts

Annual Financial Reports

Care Quality Commission (CQC)

Information Governance Policy

Whether you have been personally touched by the work we do or just want to support a great cause, there are lots of ways you can help!

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