Volunteering – FAQs

What can I do to help?

How much time do I have to commit?

How old do I have to be to volunteer?

I’ve seen (or heard about) a role I am interested in, what do I do next?

Will I be given any training?

Can I volunteer if I receive benefits?

Will I get to meet other volunteers doing other roles?

I’m from outside the UK, can I volunteer?

What can I do to help?

We have many volunteer roles available across the organisation. Such as, helping with our shops, supporting our events or here at Jackson-Barstow House.

How much time do I have to commit?

It ranges from however much time you can give to covering shifts.

How old do I have to be to volunteer?

You can start in some of our shops from the age of 14. In other areas of the organisation, you help from the age of 18.

I’ve seen (or heard about) a role I am interested in, what do I do next?

If you see the role listed on the volunteer for us page, register your interest by applying. Email our volunteering team by contacting volunteer@westonhospicecare.org.uk or call 01934 423975.

Will I be given any training?

Yes, where necessary you will be given all the training you require to complete your role.

Can I volunteer if I receive benefits?

You can volunteer while receiving benefits as long as you continue to meet all the conditions of your benefit. Tell the office that pays your benefits about any volunteering that you are planning to do before you start. For further information see: https://www.gov.uk/guidance/volunteering-and-claiming-benefits

Will I get to meet other volunteers doing other roles?

You will be invited to the annual volunteer cream tea and a Christmas shopping trip. You’ll also be encouraged to attend a half-day orientation session designed so you can be as comfortable in your role as quickly as possible.

I’m from outside the UK, can I volunteer?

If you are from an EU country call the UK Border Agency to check your visa status. The number you need is 0300 123 2253.

If you are from a non-EU country call the UK Border Agency on 0300 123 2241 to check your status.

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By ticking the "Yes" box, I agree I would like Weston Hospicecare to reclaim the tax on all qualifying donations I have made, as well as any future donations, until I notify them otherwise. I understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year I may be asked to pay any difference. I understand that Weston Hospicecare will reclaim 25p of tax on every £1 that I give.

What is Gift Aid?

Gift Aid does not cost you a penny more, but can add an additional 25p to every £1 you donate. When Weston Hospicecare receives a donation from a UK taxpayer, we're entitled to claim an amount of tax (calculated at the basic rate of income tax in that year) paid on that donation. Once you have given your permission for us to do this on your behalf, there is no need for you to do anything else.

All that is required is that you must be a taxpayer and that would have paid or will pay sufficient Income and/or Capital Gains Tax to cover all the Gift Aid claimed on all your donations in that tax year. Please note that it is your responsibility to pay any difference.

The amount of tax we claim will be 25% of the total value of your donations in that tax year. Furthermore, if you are a higher taxpayer, you are also entitled to claim the difference between the basic rate which we will claim and the amount of tax you have actually paid. For further details on how you can do this, please contact your tax office. If your tax situation changes and your gifts will no longer be eligible for the Gift Aid scheme please contact us and we will amend your record accordingly.

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We would like to send you updates via email to keep you informed about all things Weston Hospicecare. But, you’re in control. You can change how you prefer to be contacted at anytime by emailing supporter.care@westonhospicecare.org.uk, by calling 01934 423900 or by writing to us at Jackson-Barstow House, Thornbury Road, Uphill, BS23 4YQ. We promise we take the security of your data seriously. Your information is safe and secure with us. We’ll only use your data to understand you better and make sure you receive information that matches your needs and preferences.

Acceptance of any contribution, gift or grant is at the discretion of the Weston Hospicecare. The Weston Hospicecare will not accept any gift unless it can be used or expended consistently with the purpose and mission of the Weston Hospicecare.

No irrevocable gift, whether outright or life-income in character, will be accepted if under any reasonable set of circumstances the gift would jeopardize the donor’s financial security.

The Weston Hospicecare will refrain from providing advice about the tax or other treatment of gifts and will encourage donors to seek guidance from their own professional advisers to assist them in the process of making their donation.

The Weston Hospicecare will accept donations of cash or publicly traded securities. Gifts of in-kind services will be accepted at the discretion of the Weston Hospicecare.

Certain other gifts, real property, personal property, in-kind gifts, non-liquid securities, and contributions whose sources are not transparent or whose use is restricted in some manner, must be reviewed prior to acceptance due to the special obligations raised or liabilities they may pose for Weston Hospicecare.

The Weston Hospicecare will provide acknowledgments to donors meeting tax requirements for property received by the charity as a gift. However, except for gifts of cash and publicly traded securities, no value shall be ascribed to any receipt or other form of substantiation of a gift received by Weston Hospicecare.

The Weston Hospicecare will respect the intent of the donor relating to gifts for restricted purposes and those relating to the desire to remain anonymous. With respect to anonymous gifts, the Weston Hospicecare will restrict information about the donor to only those staff members with a need to know.

The Weston Hospicecare will not compensate, whether through commissions, finders' fees, or other means, any third party for directing a gift or a donor to the Weston Hospicecare.

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Volunteering – FAQs

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