Coronavirus (COVID-19) Information

During these unprecedented times, Weston Hospicecare is prioritising the safety of its patients, volunteers and staff and has taken appropriate action to do so. 

Clinical staff are still delivering essential care to those with life-limiting conditions on-site at Jackson-Barstow House and are comparing notes with other medical professionals.

For the latest guidance from Weston Hospicecare’s clinical and family support teams, please explore this page.

Our latest coronavirus statement

*Last updated* 13.43pm, 19/11/2020

To date, Weston Hospicecare (the hospice) has taken necessary action to protect patients, their families, clinical staff, volunteers and support staff in response to the unprecedented challenges posed by the coronavirus (COVID-19) outbreak. We are constantly following Public Health England and NHS England guidelines and we are acting upon that advice to protect our patients.

The hospice has suspended day services, instructed the community nurse specialists to increase telephone screening before carrying out any vital home visits and equipped non-clinical staff to work from home.

As of 6 January and because of the new COVID guidelines, Weston Hospicecare is having to place further restrictions on visiting to the inpatient unit.

Each patient must nominate two people they would like to see during their stay. No visitors apart from these two named individuals will be allowed into the hospice.

Patients are allowed one two-hour visit per day. This can be from one or other of their visitors, but not both. Visitors should liaise with the nursing team regarding the best time to visit (normally between 2pm and 8pm)

Visitors will be provided with an apron, gloves, and face mask on admission to the hospice, and escorted to the patient room. They must ring the call-bell in the room when they wish to leave, and will be escorted out of the building.

Visitors are required to wear their face mask and PPE throughout the visit. We regret that we are unable to offer visitors refreshments at the present time.

We may be able to waive some of these restrictions in very exceptional circumstances, for example if a patient is gravely ill, or who has young children who need to visit. Please discuss any queries with the nurse-in-charge.

Weston Hospicecare is:

– Continuing to care for patients with a life-limiting or terminal illness

– Implementing processes to prevent the coronavirus from reaching Jackson-Barstow House to protect patients, key working staff, visitors, volunteers and support staff.

– Where possible, instructing all non-clinical staff to continue working from home.

– Working tirelessly to generate revenue through virtual fundraising and live events, where possible.

What to do if you have symptoms

Stay at home for 7 days if you have either:

  • A high temperature
  • A new continuous cough

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

This will help to protect others in your community while you are infectious.

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you’re staying at home.

Testing for coronavirus is not needed if you’re staying at home.

Click here for the latest advice from Public Health England.

NHS Advice

NHS 111 Online – general advice and symptom checker

Bereavement and Emotional Support during COVID-19

From our Family Support Team

Funeral Guidance during COVID-19

From our Family Support Team

Virtual Therapy Sessions by Complementary Therapist Alison Bailey:

In need of someone to talk to? Or know someone who does?

Read here about how our excellent Family Support Team can help if you, or a family member or friend, is lonely.

Please see the links below for national guidance/resources:

Click here for NICE COVID-19 rapid guideline: Managing symptoms (including at the end of life) in the community.

Click here for RCGP Resource Hub for ELOC in COVID-19

Useful resources from Weston Hospicecare’s Chaplain:

Click here for useful information from CRUSE bereavement service for people arranging a funeral and grieving the death of a loved one at this difficult time.

An invitation to join an Act of Commemoration, click here for details.

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