Coronavirus (COVID-19) Information

During these unprecedented times, Weston Hospicecare is prioritising the safety of its patients, volunteers and staff and has taken appropriate action to do so. 

Clinical staff are still delivering essential care to those with life-limiting conditions on-site at Jackson-Barstow House and are comparing notes with other medical professionals.

For the latest guidance from Weston Hospicecare’s clinical and family support teams, please explore this page.

Our latest coronavirus statement

*Last updated* 10.00am, 12/04/2021

To date, Weston Hospicecare (the hospice) has taken necessary action to protect patients, their families, clinical staff, volunteers and support staff in response to the unprecedented challenges posed by the coronavirus (COVID-19) outbreak. We are constantly following Public Health England and NHS England guidelines and we are acting upon that advice to protect our patients.

Here are the latest Inpatient Unit restrictions as of Monday 12 April.

Patients on the IPU will be able to have two visitors per day (together or separately). These can be anyone the patient wishes to see, and patients will not be required to book visits beforehand.

Visiting times are between 2pm and 8pm. There is no limit to the length of each visit between these times, but there should be no more than two visitors to each patient per day.

Visitors will be expected to wear a mask at all times and social distancing should be maintained throughout the visit. Until the patient has a negative PCR test, visitors will also need to wear gloves and aprons.

Visitors should come to the ambulance doors, and press the silver intercom button on the right. You will be met and advised about visiting precautions.

Visitors will be required to demonstrate a negative lateral flow test before being allowed to enter the IPU. This can be carried out when you visit, but you will need to wait about 30 minutes for the result. We would prefer visitors to carry out and register the test at home, and then show us the text or email confirming that it is negative.

We are aware that every situation is unique, and we can be flexible about visiting restrictions in exceptional circumstances.

Please call us on 01934 423900 if you have any questions.

Weston Hospicecare is:

– Continuing to care for patients with a life-limiting illness.

– Implementing processes to prevent the coronavirus from reaching Jackson-Barstow House to protect patients, key working staff, visitors, volunteers and support staff.

– Where possible, instructing all non-clinical staff to continue working from home.

– Working tirelessly to generate revenue through virtual fundraising and live events, where possible.

What to do if you have symptoms

Please do not come into the hospice if you have any of the following symptoms – a high temperature, a new continuous cough, or a loss or change to your sense of taste or smell. Follow government guidance on testing and self isolation.’ – links to relevant websites

Bereavement and Emotional Support during COVID-19

From our Family Support Team

Funeral Guidance during COVID-19

From our Family Support Team

In need of someone to talk to? Or know someone who does?

Read here about how our excellent Family Support Team can help if you, or a family member or friend, is lonely.

Please see the links below for national guidance/resources:

Click here for NICE COVID-19 rapid guideline: Managing symptoms (including at the end of life) in the community.

Click here for RCGP Resource Hub for ELOC in COVID-19

Useful resources from Weston Hospicecare’s Chaplain:

Click here for useful information from CRUSE bereavement service for people arranging a funeral and grieving the death of a loved one at this difficult time.

An invitation to join an Act of Commemoration, click here for details.

Virtual Therapy Sessions by Complementary Therapist Alison Bailey:
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