Coronavirus (COVID-19) Information

During these unprecedented times, Weston Hospicecare is prioritising the safety of its patients, volunteers and staff and has taken appropriate action to do so. 

Clinical staff are still delivering essential care to those with life-limiting conditions on-site at Jackson-Barstow House and are comparing notes with other medical professionals.

For the latest guidance from Weston Hospicecare’s clinical and family support teams, please explore this page.

Our latest coronavirus statement

*Last updated* 13.30pm, 04/06/2020

To date, Weston Hospicecare (the Hospice) has taken necessary action to protect patients, their families, clinical staff, volunteers and support staff in response to the unprecedented challenges posed by the coronavirus (COVID-19) outbreak. We are constantly following Public Health England and NHS England guidelines and we are acting upon that advice to protect our patients.

The Hospice has suspended day services, instructed the community nurse specialists to increase telephone screening before carrying out any vital home visits and equipped non-clinical staff to work from home.

As of 1 June, patients in the Inpatient Unit can spend time in the outdoor garden with up to two visitors. Patients who are unable to meet visitors in the garden may have their patio door open allowing two visitors to visit from a safe distance on the patio.

There is only a safe amount of room for each patient to only have two visitors at any one time. We ask patients, families and friends to respect this in order to keep everyone safe. We thank you for your understanding.

The wellbeing of the people we support, hospice visitors, staff and volunteers is our number one priority.

We’d urge anyone with any questions about visiting to call the hospice on 01934 423900. Any visitors to the unit are at the discretion of the nurse in charge.

If you are unable to visit, we will do our very best to help with supporting video calls to your loved one, and this should be discussed with the hospice team.

We know this is a difficult times for many families, especially in these extraordinary circumstances, and we appreciate their understanding and cooperation.

Our clinical teams are continuing to work tirelessly to ensure we can continue giving vital care to patients.

Weston Hospicecare is:

– Continuing to care for patients with a life-limiting illness

– Implementing processes to prevent the coronavirus from reaching Jackson-Barstow House to protect patients, key working staff, visitors, volunteers and support staff.

– Where possible, instructing all non-clinical staff to continue working from home

– Working tirelessly to generate revenue through virtual fundraising events

What to do if you have symptoms

Stay at home for 7 days if you have either:

  • A high temperature
  • A new continuous cough

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

This will help to protect others in your community while you are infectious.

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you’re staying at home.

Testing for coronavirus is not needed if you’re staying at home.

Please see a summary of Public Health England’s latest advice:

  1. If you have been in contact with someone with coronavirus, or have returned within the last 14 daysfrom a Category 1 area (Click to view details for returning travellers)you should self-isolate at home.
  2. If you have returned within the last 14 daysfrom a Category 2 area (Click to view details)and develop symptoms of cough, fever or difficulty breathing, stay at home.
  3. If you develop a persistent cough or temperature, however mild, you must self-isolate at home for 14 days.
  4. Wash your hands more regularly than usual using soap and hot water for at least 20 seconds. This is particularly important after coughing, sneezing and blowing your nose or being in public areas. Use hand sanitiser if this is all you have access to.
  5. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products.

NHS Advice

https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111 Online – general advice and symptom checker

https://111.nhs.uk/covid-19

Bereavement and Emotional Support during COVID-19

From our Family Support Team

Funeral Guidance during COVID-19

From our Family Support Team

Virtual Therapy Sessions by Complementary Therapist Alison Bailey:

In need of someone to talk to? Or know someone who does?

Read here about how our excellent Family Support Team can help if you, or a family member or friend, is lonely.

Please see the links below for national guidance/resources:

Click here for NICE COVID-19 rapid guideline: Managing symptoms (including at the end of life) in the community.

Click here for RCGP Resource Hub for ELOC in COVID-19

Our Chaplain’s Thought of the Day

Useful resources from Weston Hospicecare’s Chaplain:

Click here for useful information from CRUSE bereavement service for people arranging a funeral and grieving the death of a loved one at this difficult time.

An invitation to join an Act of Commemoration, click here for details.

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