To date, Weston Hospicecare (the hospice) has taken necessary action to protect patients, their families, clinical staff, volunteers and support staff in response to the unprecedented challenges posed by the coronavirus (COVID-19) outbreak. We are constantly following Public Health England and NHS England guidelines and we are acting upon that advice to protect our patients.
The hospice has suspended day services, instructed the community nurse specialists to increase telephone screening before carrying out any vital home visits and equipped non-clinical staff to work from home.
As of 1 July, Weston Hospicecare’s stance on IPU visiting is…
The health and wellbeing of our patients, staff, communities and individuals remain our priority.
Following NHS guidance, Weston Hospicecare will now allow two visitors who are close contacts, family members or someone important to the patient. However, social distancing is to be maintained throughout the visit.
If you have any COVID-19 symptoms you should not visit.
Visitors will be expected to wear a mask at all times and until the patient has a negative COVID-19 test, we will also expect you to wear gloves and aprons.
Visiting times are now from 2-8pm, but we are aware that every situation is unique and our staff will be happy to discuss each case individually.
We’d urge anyone with any questions about visiting to please call the hospice on 01934 423900. Any visitors to the unit are at the discretion of the nurse in charge.
We are still currently asking that all visitors enter the hospice through the patio door of the room of the person they are visiting. On arrival, please press the silver intercom button next to the ambulance entrance doors.
Someone will speak to you via the intercom as soon as possible, and give you instructions on entering the garden via the side gate. Where necessary, we will bring you gloves and apron at the ambulance entrance doors, but we would ask you if possible to supply your own face masks.
Where it is possible, we will do our very best to help with supporting video calls to your loved one, and this should be discussed with the hospice team.
We know this is a difficult times, especially in these extraordinary circumstances, and we appreciate your understanding and cooperation.
Weston Hospicecare is:
– Continuing to care for patients with a life-limiting or terminal illness
– Implementing processes to prevent the coronavirus from reaching Jackson-Barstow House to protect patients, key working staff, visitors, volunteers and support staff.
– Where possible, instructing all non-clinical staff to continue working from home.
– Working tirelessly to generate revenue through virtual fundraising and live events, where possible.
– Where safe and feasible, opening shop sites for trading and to accept donations. For more information, click here.
What to do if you have symptoms
Stay at home for 7 days if you have either:
- A high temperature
- A new continuous cough
If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.
This will help to protect others in your community while you are infectious.
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact NHS 111 to tell them you’re staying at home.
Testing for coronavirus is not needed if you’re staying at home.
Click here for the latest advice from Public Health England.
NHS 111 Online – general advice and symptom checker